Frequently Asked Questions
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Yes. Compounded medications are prepared pursuant to a valid prescription from an authorized prescriber. If you think a customized medication may be appropriate, we can work with you and your prescriber to discuss available options.
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A compounded medication may be considered when a commercially available product does not meet a patient’s needs. This may include a different strength, dosage form, route of administration, flavor, base, or the need to omit certain inactive ingredients.
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No. Whether a medication can be compounded depends on the drug, dosage form, intended use, available ingredients, applicable laws and regulations, and whether an appropriate formulation can be prepared. Our pharmacists review each prescription before compounding.
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Turnaround time depends on the type of preparation, ingredient availability, and current workload. Many nonsterile compounded prescriptions can be prepared within one business day, while some specialized or sterile preparations may require additional time.
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Coverage varies by insurance plan and by the specific compounded prescription. Some compounded medications may be covered, while others may be partially covered or require cash payment. We can help you understand the cost before the prescription is prepared.
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Yes. Prescribers may send prescriptions electronically when permitted, and prescriptions may also be transmitted by other legally accepted methods. Prescribers are also welcome to contact us with formulation questions.
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Many compounded medications can be shipped, depending on the medication, storage requirements, destination, and applicable pharmacy laws. Some preparations may require refrigerated or expedited shipping.
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Compounded medications are assigned a beyond-use date (BUD) based on the type of preparation, formulation information, storage conditions, and applicable compounding standards. The BUD and storage instructions will appear on your prescription label.
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Yes. We prepare customized veterinary medications when prescribed by a veterinarian. Depending on the medication, we may be able to customize the strength, dosage form, flavor, or method of administration.
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Compounded medications are not FDA-approved products. They are prepared by pharmacies for individual patients based on a prescriber’s order and are regulated under applicable state and federal pharmacy laws and compounding standards.

